Newcastle Upon Tyne

Homelessness Prevention Officer



Full time

£29,577 - £32,910 per annum

Newcastle City Council’s Active Inclusion Service is seeking to appoint three Homelessness Prevention Officers to its statutory homelessness and housing advice service. Our aim is, wherever possible, to prevent homelessness at the earliest stage by helping residents to maintain the foundations for a stable life: somewhere to live, an income, financial inclusion and employment opportunities. We hope that this opportunity will attract interest from people who are committed to preventing and ending homelessness in Newcastle.

This is an exciting opportunity to be part of an internationally recognised council for its homelessness prevention work as evidenced by the World Habitat 2020 Gold Award

The role of the Homelessness Prevention Officer is to find homelessness prevention and relief options for residents at risk by working collaboratively with housing and homelessness services and other relevant partners.

This role can be demanding but rewarding, providing a real opportunity to help people to access the services they require.

A key part of this role is to carry out statutory homeless assessments making appropriate enquiries to inform decisions in line with national legislation and local policy aims and to determine the available options for the individual. You will need to have a good understanding of the issues surrounding homelessness and its prevention, along with IT and case recording and coordination skills. The ability to solve problems within the context of the Council’s policies and legal duties, manage a caseload and meet deadlines as well as being able to work on your own initiative and as part of the team is essential. As well as this the successful candidate will need to be able to negotiate and communicate empathetically with people whilst being sensitive to different life experiences.

For an informal discussion please contact Catherine Hattam on 07970630673 or Deb Shiel on 07875 970 299

As this post involves working with children, vulnerable adults or dealing with sensitive information, written references will be taken up and made available to interviewers before the final selection stage; even if you indicate otherwise.

In accordance with Health and Social Care Act 2008 (Regulated Activities) (Amendment) (Coronavirus) Regulations 2021, staff deployed to work in CQC registered care homes providing accommodation and nursing or personal care are required to have full vaccination status or a medical exemption before working or being deployed into work settings covered by the legislation. Applicants to positions covered by these regulations are required to provide certified evidence of their vaccination status or medical exemption as part of any pre employment checks.


Closing date:

14 October 2021

Apply and view further information