Operations and Regulatory Services

Newcastle upon Tyne

Customer and Culture Assistant



Please see advert text

£19,312 - £20,493 per annum, pro rata

This is an exciting opportunity to join Community Hubs, Libraries and Open Spaces within our Operations & Regulatory Services Directorate.

You will be responsible for providing a frontline service to customers in our libraries and partnership buildings across the City. You should be experienced in working in a customer focused environment and have the ability to actively promote services, including online whilst resolving customer enquiries. You should have excellent communication and customer service skills and good IT skills would be beneficial.

You will be required to work flexibly across all sites which will include evening and weekend working.

The posts include part-time and full-time fixed term opportunities until 31st March 2022

For an informal discussion please contact Angela Hempsey on telephone 0191 277 4151.

Please note, all fixed term posts are available for secondment, for a secondment you must gain your managers approval prior to applying.

Some posts will require a BPSS check. If you are successful we will undertake additional recruitment checks which will include a check to see if you have any unspent criminal convictions.

Apply online at www.northeastjobs.org.uk.

Fixed Term

Closing date:

22 July 2021

Apply and view further information