Newcastle upon Tyne

Business Support Officer



Full time

£19,312 - £20,493 per annum

We currently have four Business Support Officer vacancies within our team supporting the Taxi and Private Hire Licensing office at Newington Road East.

Working in the reactive, fast-paced environment the role involves working between a busy front line reception and back office environment processing licensing applications and related tasks accurately to tight deadlines using a number of in-house and external systems/methods.

The successful candidate needs to have excellent organisation and communications skills with the ability to multi-task during busy periods as well as pass information and liaise effectively with Licensing Officers.

Excellent customer service skills are also essential with the ability to deal with, at times, difficult and challenging situations and enquiries both face to face and on the telephone.

Previous knowledge and experience would be advantageous but full training will be given.

In response to the current Coronavirus pandemic you will be expected to work in a flexible way between an office base at Newington Road East, Newcastle and remotely from your home. Please also note that at the present time our front line reception is not fully operational.

For an informal discussion, please contact Linda Wright on 07970 623258 or via

Apply online at


Closing date:

22 October 2020

Apply and view further information