If you live in a property that is within a parking permit area and park your vehicle(s) on the road during the hours of parking restrictions you must apply for a permit for your vehicle(s). The permit(s) will display the relevant vehicle registration number and is not transferable to other vehicles. Examples of the signage in a permit parking area and a list of properties that are eligible to apply for permits can be found at: https://www.newcastle.gov.uk/parking-roads-and-transport/parking/parking-permits.
The maximum number of resident permits is set at 2 per dwelling. Houses of Multiple Occupation (HMOs) are subject to the same conditions.
The first resident's permit costs £25.00 per annum and the second permit costs £75.00 per annum. If you apply online, your application will be assessed and if it is approved you will be sent an email confirming this with a link to make an online payment. Once payment has been received you can print the receipt for initial coverage, until the permit is received via the post to the address you applied for.
You will be entitled to a discount on the price of your permit if you have a light passenger vehicle that has a low CO2 emission figure that qualifies the vehicle for a reduced rate of annual vehicle excise duty. Vehicles registered after 1st March 2001 with emissions of up to 120 g/km will qualify for the discount. Please supply page 2 of the V5 document only, which provides us with the required information.
If you are entitled to a discount you will receive:
- £12.50 discount for the first successful low emission application;
- £37.50 discount for the second low emission application (if both vehicles qualify for the low emission discount); or
- If only 1 vehicle meets the low emission criteria a discount of £12.50 will be applied to the permit cost, regardless of whether it is the first or second permit issued.
Full electric vehicles (not hybrids) will be entitled to a free permit. Please supply page 2 of the V5 document only, which provides us with the required information.
How to apply
Please note that from Friday 15th July 2016 the Customer Service Centres will no longer process applications and requests for parking permits in person, including scratch card permits. From this date, new applications for any additional permits will need to be submitted online or by post. Please allow 14 days for your application to be processed.
- Apply online (online form) - – we will assess your application and respond by email. If your application is approved the email will contain a link to make online payment, as above. Please note that you do not need to submit a new application if you are renewing your existing parking permit, please refer to your permit renewal reminder letter for details of how to renew an existing parking permit.
- Complete application form (pdf, 325kb)
- Provide proof of residency
- Council Tax Statement; or
- Tenancy Agreement (must be signed by both landlord and tenant and show the tenants and dates of tenancy); or
- Bank Statement; or
- Utility Bill.
- Provide proof of vehicle documents
- We need to establish an audit trail linking the vehicle to be named on the permit with the applicant. This can be either by the vehicle registration document (V5C) if the applicant is the named keeper of the vehicle (at the Newcastle address or a different address) or a vehicle insurance schedule confirming that the resident is insured to drive the vehicle; or
- If the vehicle is a company vehicle used by the applicant we need to have supporting evidence linking the vehicle to the company and then an audit trail proving the link between the applicant and the company. A Vehicle Registration Document (V5C) or lease/hire agreement can be accepted to provide the link between the company and applicant and a P60 End of Year Tax Certificate or payslip (with financial details deleted, as appropriate) is acceptable to provide the link between the resident and the vehicle being used for work purposes; or
- If the vehicle is a company vehicle - Vehicle Registration Document (V5C) or lease/hire agreement with a P60 End of Year Certificate or tax documentation proving that the vehicle is used for company purposes; or
- If the vehicle is a private lease or hire vehicle - a copy of the lease or hire agreement to link the vehicle with the applicant.
If we have the application form, proof of residency and payment we can issue a temporary permit that provides 56 days of cover. This provides time for the vehicle documentation to be submitted to enable your permit to be upgraded to the full annual permit. You will need to provide either the vehicle log book in the applicant's name or a copy of the vehicle insurance schedule showing that the applicant is insured to drive the vehicle. Please provide this information a minimum of 14 days before your temporary permit is due to expire. Once the temporary permit has expired without being upgraded to a full annual permit, applications for other vehicles/residents can be accepted.
Residents who are moving into a property can submit an application as soon as they have proof of residency. The application can be submitted in advance of their move into the property so that we can issue a permit in the run-up to their move with the permit being valid from the day of occupancy.
What do I do if I lose my permit or it is stolen?
We require written notification from the permit holder that the permit has been lost or stolen, together with payment of an administrative charge of £10. Please send your notification to firstname.lastname@example.org quoting “lost permit” in the subject line and including your name, full address and telephone number so that we may contact you to take payment for the administration charge.
What do I do if I change my vehicle?
The permit with your old vehicle registration number will not be valid for your new vehicle (unless you have retained the same number plate) so you should contact us as soon as possible on 0191 277 2728 to make arrangements for a replacement permit to be issued. You will need to provide the required documentation for your new vehicle. If the V5C document or insurance schedule is not immediately available, we can issue a temporary permit for 56 days, this provides time to supply the required vehicle documentation so a full permit can be issued to run until the expiry date of your original resident permit. There is an administration charge of £10.00 for amending the vehicle registration details on a parking permit.
What happens when my permit is due to expire?
4 weeks before the permit is due to expire a letter will be issued to you reminding you of the expiry date and providing all the required details for renewal, such as the permit reference number and amount due; as well as options to make payment. You do not need to submit a new application form, as we have already established your eligibility for a permit previously. If you have not received a permit renewal reminder within this timescale please contact Parking Services on 0191 2772728 so we can check case records and take a payment over the telephone or email to email@example.com so we can send you details to make an online payment. If you are sending an email please quote your address and permit reference number.