Give your views on YHN repairs and maintenance service

Your Repairs Service
Your Repairs Service

Your Homes Newcastle Tenants and Leaseholders are being invited to complete a short survey on their experience of the Repairs and Maintenance Service.

 

The online survey, at https://www.surveymonkey.co.uk/r/and-m-NITV should take no more than ten minutes.

 

As a thank you for their time, residents completing the survey will be entered into a prize draw with a chance of winning £20 in Intu shopping vouchers to spend at Eldon Square or the Metro Centre.

 

Why this is important ...

 

Newcastle City Council and Your Homes Newcastle are reviewing how they deliver this important service. Feedback from a survey in July 2016 highlighted areas that could be improved. By completing this survey, tenants and leaseholder can say what improvements they'd like to see happen in the future. All feedback and suggestions will be considered. Your views really can make a difference, so please have your say.

 

This survey will run until Sunday 4 December 2016.

 

For more information about the consultation, or if you would like assistance in completing the form, please email: nitv@newcastle.gov.uk