Newcastle City Council is committed to ending rough sleeping in the city and ensuring that there is a proactive approach to supporting rough sleepers off the street.

If you see someone sleeping rough you can let us know either by email on or you can call our Rough Sleeping Helpline on 0191 278 3899 and we will take action to offer help and assistance.

In Newcastle we have a Street Outreach Team that goes out to look for people who are asleep on the streets or who look as if they have been sleeping rough. They encourage people to take up offers of accommodation and to go to a day centre to get warm, have food, a hot drink and a shower. The Outreach Team will also engage with people who are begging in the city and seek to find out if they need accommodation or support from other services. 

We also have information available on our help if you are homeless tonight page.

You can find out more about our approach which aims wherever possible to prevent homelessness on our Information for Professionals page

Page last updated: 
15 September 2017
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