The Council cleans public areas of rubbish throughout the city. The areas covered include the following:

  • streets (including roundabouts, traffic islands, highway verges, service roads and footpaths)
  • recycling centres
  • paved areas
  • car parks
  • public open spaces

We inspect the streets and sweep or litter pick as necessary to maintain the standard required by the Litter Code of Practice under the Environmental Protection Act 1990. However, if the visual appearance of an area should deteriorate to an unacceptable level between cleans, it will be cleaned up within a certain time as laid down under the Act.

We also:

  • respond to reports of litter, graffiti, and fly tipping
  • provide and empty litter bins
  • aim to respond to complaints of litter and fly tipping within one working day
  • wash and disinfect areas of the City as required

We do not clear rubbish from private property or land owned by other organisations, except by prior arrangement where we make a charge for the service.

If you wish to report a litter or cleansing issue please contact Envirocall

The Local Environmental Quality Indicator (LEQI)

The Local Environmental Quality Indicator (LEQI) measures the cleanliness of our streets and standards of areas maintained by Grounds Maintenance. Standards are evaluated through three independent surveys in a year. Approximately 100 streets per a ward are picked at random for selection during each survey. Each survey will then measure rank the overall state of the streets on 15 different themes of environmental concern, detailed below are the areas covered:

  • Litter
  • Detritus
  • Graffiti
  • Graffiti (council land)
  • Graffiti (private)
  • Fly posting
  • Fly posting (council land)
  • Fly posting (private)
  • Fly tipping
  • Weeds
  • Flower/Shrub beds/Planters
  • Street furniture
  • Litter bins (degree of fill)
  • Litter bins (condition of)
  • Dog fouling
  • Grass cutting

Officers from the Street Enforcement Team should be contacted for advice about persistent offenders and enforcement issues on 0191 2116199 or email rspp@newcastle.gov.uk.

Page last updated: 
8 April 2014
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