The officers of the Food Safety service of Newcastle City Council, carry out a wide range of activities to enforce food safety in the city and visit all food premises ranging from mobile vendors through to large-scale food production factories.
A variety of foods are sampled throughout the year to monitor quality, to check compliance with legal standards and identify any potential problems. Investigations may be undertaken regarding food complaints, food poisoning and infectious disease control.
Food hygiene ratings of businesses
The National Food Hygiene rating scheme allows anyone to find out if a restaurant, take-away or shop has good food hygiene standards.
The rating reflects the standards of food hygiene found at the business on the date of an inspection carried out by an Environmental Health Officer, it does not give a guide to food quality.
- Food business registration
- Food complaints procedure
- Starting a new business
- Food hygiene inspections
- Toilet Provision (pdf 113 kb)
- Food hygiene training courses
- Food Standards Agency
We value input from you to help us ensure our service is meeting your needs. We would like to hear from you whether your experience of us has been good or in need of improvement. This helps us to ensure we keep doing the right things and make changes where we need to. You can give feedback to us through our survey, or you can provide feedback to us by contacting us directly on 0191 2787878, email firstname.lastname@example.org or visit www.newcastle.gov.uk. Alternatively please write to Public Safety and Regulation, Civic Centre, Newcastle upon Tyne, NE1 8QH.
Any feedback that we receive will be acknowledged, considered and responded to.
In line with the Service's Enforcement Policy we aim to resolve the majority of complaints and investigations without taking formal action through the Courts. To see the outcome of where the Service has taken formal action against businesses in Newcastle for food hygiene offences go to the Chronicle of the 27 August 2014, the Chronicle of the 3 August 2015, the Chronicle of the 4 November 2015, the Chronicle of the 1 February 2016, the Chronicle of the 28 October 2016, The Express of the 28 October 2016 and the Chronicle of the 25 November 2016.
Please note: This information has no legal force and is not an authoritative interpretation of the law, which is a matter for the Courts. It is intended to help those in business to understand in general terms, the main features of the legislation. The information is not a substitute for the legislation and you should refer to the text of the Regulations for a full statement of legal requirements and obligations. Where appropriate, you should seek your own independent legal advice.
For further information, please contact the Food Safety service, City of Newcastle upon Tyne, Public Safety and Regulation, Civic Centre, Newcastle upon Tyne, NE1 8QH.
Phone: 0191 2116102