ARCH logoARCH third party reporting for hate incidents

Hate crime such as racist, homophobic, religious, transphobic or disability incidents should not happen, but they still do. Nobody should suffer because of who they are and nobody should put up with it. You can do something about it.

If you, your family or friends are having problems because of your 'race' or skin colour, this is a racist incident.

If you, your family or friends are having problems because of your sexual orientation or transgender identity, this is a homophobic or transphobic incident.

If you, your family or friends have been targeted because you have a disability then this is a disability hate crime.

Some types of these incidents, such as verbal abuse and threats are obvious. Other examples, such as damage to your property, bullying or rude gestures are harder to identify.

If you believe you have experienced a hate incident, even if you have no proof, report it.

What is ARCH?

ARCH is a way to report hate crime.

  • You can report a hate incident to ARCH.
  • Everyone involved in ARCH will believe you and deal with an incident in the same way.
  • When making a report to ARCH, you decide what happens to your information. This means that you can decide if you want the information passed to the police or not. You may just want your information to go to organisations who can offer support and not to the police.

How is ARCH different?

  • With just one call you can report a hate crime and get help from organisations including: Your Homes Newcastle (YHN), the police, Advocacy Centre North (Hate Crime Advocacy), the Private Rented Project, Streetwise, Mesmac and Outpost.
  • If you do not want to give your name and personal details you do not have to.

How do I report to ARCH?

Phone 0800 032 3288

  • This is available 24 hours a day and is free.
  • There is a translation service to over 100 languages.
  • You can report something that has happened to you, to someone else or about something you have seen.

If you would like more information about ARCH, please email

Page last updated: 
12 January 2018
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