Safe Newcastle

Safe Newcastle is a partnership working together to help make Newcastle a safe city to live and work. We are the city’s statutory community safety partnership and drug action team. Our partners come from the statutory, voluntary, community and business sectors, led by the six main authorities:

  • Newcastle City Council
  • Northumbria Police
  • Northumbria Probation Trust
  • Tyne and Wear Fire and Rescue Service
  • Clinical Commission Group – Newcastle North and East
  • Clinical Commission Group – Newcastle West

We work to create a safe Newcastle by tackling crime, alcohol, drugs, anti-social behaviour and their impact. By working together we will develop effective, sustainable solutions to local concerns, improve confidence and build stronger communities.

Crime prevention

Northumbria Police provide lots of useful advice to help you prevent crime in your neighbourhood. There are several steps you can take to keep your property and possessions safe.

For information about bogus callers, rogue traders, internet safety, home security and more, visit Northumbria Police’s crime prevention page.

Community safety

There are many ways that you can get help to deal with crime and community safety issues.  This section explains how to contact agencies that can advise you.

Who to call

In an emergency, if someone's life is in danger or if a crime is taking place call 999

When it's not an emergency

To report all other non emergency crimes or incidents, to contact your local neighbourhood police officer, or for general information and advice, call 101 and ask for Northumbria Police.  You can also report using their online reporting system via the Northumbria police website

Reporting anti-social behaviour that relates to Newcastle City Council services can be reported to Envirocall by calling the City Council's main telephone number on 0191 2787878 and asking for Envirocall. This service deals with rubbish, litter,abandonded vehicles, animal fouling, noise nuisance, street lighting, drugs litter, vandalism and graffiti.

The Community Trigger

The Community Trigger is there for you if you believe that no action has been taken after you have reported anti-social behaviour.  If you have reported an issue 3 times in the last 6 months and no action has been taken or you have not had any contact, please tell us about it and we will look into the matter.  The Community Trigger is not a complaints process, if you are unhappy with a service that you did recieve please use the complaints process.

You can use any of the methods shown below to contact us:

By phone 0191 2787878 and ask for Community trigger

By email

By post

Community Trigger room 703
Newcastle City Council
Civic Centre
Newcastle upon Tyne

You can also use this online reporting form.

CCTV in Newcastle

Newcastle City Council has CCTV cameras in a range of public places and buildings such as libraries, leisure centres, car parks and Customer Service Centres. The cameras have been located to prevent or detect crime and criminal activity, and to increase community safety.

We also co-ordinate the use of re-deployable CCTV across Newcastle to tackle crime and to solve community safety problems. These cameras provide a quick response to crime ‘hotspots’ based on the evidence provided by partners, including Northumbria Police. By working together we can ensure the most effective use of these cameras and that the most appropriate methods of crime prevention and community safety are implemented. Members of the public may request to see any images of them that are held on the City Councils systems.

View more information about the release of CCTV footage.

Useful external links

Page last updated: 
17 October 2018
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