The job of the Trading Standards Service is to protect consumers and support legitimate businesses in Newcastle upon Tyne.

If you wish to report a business or person that you suspect may be carrying out an illegal activity, please use our online form or email tradingstandards@newcastle.gov.uk.

If you are having a problem with goods or services bought from a business, please contact the Citizens Advice Consumer Service on 03454040506 or visit www.adviceguide.org.uk.