There are a number of ways you can contact us if you have any questions about Business rates or about your individual account. When you contact us please quote your reference number and the property address concerned.

By phone

On 0191 278 7878 and ask for the Business rates team Monday to Thursday 8am to 6pm and Friday 8am to 4.30pm..

By fax

On 0191 277 4762

By letter

Business rates
Newcastle City Council
Civic Centre
Newcastle upon Tyne

By email


Page last updated: 
12 September 2014
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