We welcome feedback to help us improve our services.
Comments and suggestions about Children’s Services
How to make a suggestion comment or complaint
Find out more
Contact us

We want you to be satisfied and welcome any feedback to help us improve our services. It is important that we know about your experience to learn from this.
We would like to know:
• if you have been satisfied with the service you have received
• if you think we have made mistakes
• if you think things could have been done differently
• Your suggestions for the future
Complete our online form if you would like to make a suggestion, comment or complaint.
Making a complaint about a school
Making a complaint about children’s social care
Comments, complaints and suggestions about Children’s Services are dealt with by the Complaints and Customer Relations Team
Complaints and Customer Relations Team
Freepost RSXR-YGCJ-KKHK
Children’s Services
Newcastle City Council
Civic Centre
Newcastle upon Tyne
NE1 8QH
Phone: 0191 2777 427 or 0191 211 5394
Fax: 0191 211 4841
Email: childrens.customer@newcastle.gov.uk
Alternatively you contact us using the online comments and complaints form.
Page last updated: 21 February, 2013