Comments - We want you to be satisfied with our help, and need you to tell us if we are succeeding. If you would like to make a comment about how we are doing or a suggestion about how we can improve, please use our on line comment form which is to the right of this page.
Complaints about Adult Social Care are handled by Complaints and Customer Relations.
Postal:
Complaints and Customer Relations
Adult and Culture Services
Adult Social Care
Room 104
Civic Centre
Barras Bridge
Newcastle upon Tyne NE1 8PA
Phone: 0191 211 6340
Fax: 0191 211 4955
E-mail: adultservices.customer@newcastle.gov.uk
If your complaint is about an Adult and Culture Service other than Adult Social Care you will need to complain using the corporate complaints procedure.
Not happy about something? How to make a complaint to adult service (pdf 93.6kb)
Social care services complaints reports
Page last updated: 16 August, 2011
