We aim to provide high-quality services for all members of the public. We accept that things can sometimes go wrong and we need to know when you are not happy with our service. We see any complaints as an opportunity to improve our services.
Top tasks in this section
Pages in this section
- Complaints about Councillors >
- Complaints about Schools >
- Complaints and comments about Adult and Culture Services >
- Complaints and comments about Children's Services >
Visit us face-to-face at any of our Customer Service Centres.
For customers with hearing difficulties, please use our minicom: 0191 211 4944
Or you can contact departments or directorates directly by email or by phone, or email customer services.
Write to us at:
Newcastle City Council
Civic Centre
Barras Bridge
Newcastle Upon Tyne
NE99 2BN