Essential upgrade to improve payment system. From 1pm on Wednesday 24 September we will be unable to take card payments on the website, over the phone (including the automated payment line) and at our Customer Service Centres. We hope this work will be complete by Thursday 25 September. Find out more about this essential upgrade.
Pat Ritchie joined Newcastle City Council as its first female Chief Executive in January 2013. Pat has set out an essential programme of transformational change, starting with a comprehensive senior management review. She is leading transformation based around the council's strong political priorities and vision, focussing on delivering economic growth through the City Deal at a time when it is needed more than ever.
Prior to joining Newcastle City Council Pat was the Chief Executive of the Government's Homes and Community Agency (HCA) from 2010. She led the delivery of the Affordable Homes Programme, decent homes, and locally led economic development including the publication of the HCA's first development and land disposal strategy.
Pat has extensive experience in economic development and regeneration. As Assistant Chief Executive (Strategy) at One North East, she led on the Regional Economic Strategy and its action plan, as well as leading development of the Objective 2 programme for the North East. Prior to this, she was Deputy Chief Executive of The Wise Group, a prominent employment and training company in Scotland and the North of England.
If you would like to contact the Chief Executive please write to:
Newcastle City Council
Phone: 0191 211 5001
or complete our online form.
Andrew Lewis - Assistant Chief Executive
The Assistant Chief Executive leads our main strategic and policy functions and external relationships including policy and performance, regional and national issues, communication, economic and transport strategy, resilience, regulation and enforcement, licensing, community safety and democratic services. The services help coordinate different parts of the organisation, bringing themes and strands of work together in a coherent corporate approach to policy development and external affairs.
Mick Murphy - Director of Communities
Communities oversees operational delivery of those universal services provided to all residents across the city. These services will come under particular financial pressure in the years ahead. Despite these challenges we are still ambitious and want to innovate and work more closely with residents and partners to find alternative solutions to sustaining decent neighbourhoods. We also want to build on our trading activity and develop our capacity to generate external income which can sustain revenue budgets, whilst protecting jobs and training opportunities.
Tom Warburton - Director of Investment and Development
Investment and Development focus on commercial and housing development, development management, best use of our own property and assets and the delivery of our £450m capital programme. It ensures that there is clear accountability for how we all work together to deliver the council's key priority - creating a working city.
Tony Kirkham - Director of Resources
Resources includes the services which enable and support the whole council including HR, IT, finance (including revenues and benefits), legal services, audit and insurance and business management. These support services have been brought together to help deliver a fit for purpose council whilst remaining a large employer of choice.
Ewen Weir - Director of Wellbeing, Care and Learning
Wellbeing, Care and Learning brings together adult and children's social care and leads on our health responsibilities with focus on tackling inequalities and supporting vulnerable people through all stages of their lives. There is a greater focus on prevention across the whole life course.
View the council's management structure (pdf, 127Kb)