Online payments

It's quick and easy to pay your council bills online. You will need:

  • Your credit* or debit card.
  • Your reference number or invoice.

The cardholder must be present during the transaction.

*We do not accept American Express, JCB or Diners Club cards. A 2% handling fee may be added to some credit card payments.

You can make an online payment for:

Direct debit payments

This is the most convenient and safest way to pay - all you need is a bank or building society account.

Paying council tax or rent by direct debit

To set up a direct debit for council tax phone us on 0191 278 7878 and ask for 'Council Tax'.

To set up a direct debit for your rent phone 0191 278 7749.

You can also visit one of our Customer Service Centres, and we'll give you a form to fill in.

Setting up other direct debits

If you have another council or Your Homes Newcastle bill you want to pay by direct debit, please contact the section or department named on the bill.

Other ways to pay

After 27 November 2015 we will no longer be accepting payments at our Customer Service Centres. The best way to make a payment is by Direct Debit or using the online option above, it saves you time, it’s quick, easy and secure, and there’s no need to stand in a queue or be put on hold. For help getting online visit:

Help getting online

Or visit this page to find out about other ways to pay.

Page last updated: 26 November, 2015