Essential upgrade to improve payment system. From 1pm on Wednesday 24 September we will be unable to take card payments on the website, over the phone (including the automated payment line) and at our Customer Service Centres. We hope this work will be complete by Thursday 25 September. Find out more about this essential upgrade.
3. Crisis Response
Create an integrated team to help people at risk of homelessness or with serious financial problems. While we will have to reduce capacity in these resources, we will bring them together creating a more co-ordinated system for preventing and responding topeople facing housing and financial related crisis.
|Pre consultation (pdf, 198Kb)||Post consultation (pdf, 127Kb)||Revised January 2014 (pdf, 211Kb)||Revised February 2014 (pdf, 551Kb)|