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Frequently asked Questions
Why is it being provided?
The centres of Newcastle and Gateshead have excellent public transport links and consequently high public transport usage. However despite being within 1Km of these centres travel to the quayside is heavily car-orientated and only a few people use public transport. As the massive redevelopments progress on both Quaysides it is essential to provide high quality public transport links at an attractive alternative to the car, integrating into the wider, well used systems throughout the Tyne & Wear conurbation.
How often does it run?
Each of the routes operate on a 10 minute frequency.
Between Monument and Guildhall, users are able to board a bus every 5 minutes.
The service operates throughout the day and evening to meet the needs of all Quayside residents and visitors.
When does the service begin?
The service started on Friday 29th July.
How much does it cost to use?
The fare for a single journey of any distance on an individual route, Q1 or Q2 is 70p (35p concessions). If your journey requires you to interchange betwen the routes, for example travelling from Central Station to the Law Courts or Haymarket to Sage Gateshead, then you will need to purchase a £1 Hour Rider Ticket which allows passengers unrestricted access on both routes for one hour. Passengers using this ticket will need to ensure that they begin the final leg of their journey within one hour of purchase.
All the usual Network Travel Tickets and concessions apply on the Quaylink services, together with transfers to / from Metro and Stagecoach dayrider and megarider tickets.
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