At NewcastleGateshead Visitor Information Centre, you will find a warm, friendly welcome, helpful advice and a full range of visitor services including:
We also sell a wide range of quality gifts and souvenirs, including books, postcards and hand-crafted jewellery created by local artists. To see a full list of the items we sell, please visit our Gifts and Souvenirs page.
Information for visitors to Newcastle can be found on the Visit NewcastleGateshead website (opens in new window) or by using the links below.
NewcastleGateshead Visitor Information Centre
8-9 Central Arcade
Newcastle upon Tyne
Monday - Saturday 9.30am - 5.30pm
Sundays and bank holidays 10am - 4pm
Phone: +44 (0)191 277 8000
Our phone line is open Monday to Saturday, 9.30am - 5pm and on Sundays and bank holidays from 10am - 4pm. An answer phone service is available outside normal opening times. Please leave a message and we will reply within 1 working day.
If you are a visitor with a disability, you can find accessibility information about hundreds of buildings in Newcastle on the DisabledGo website (External site, opens in new window)
Disabled Go lets you check if a pub has accessible toilets, a restaurant offers large print menus or a hotel has adapted rooms. Newcastle City Council has worked with Disabled Go to audit 500 public buildings so everyone can get out and enjoy the city.
You can find accessibility information for NewcastleGateshead Visitor Information Centre here (External site, opens in new window)
Page last updated: 10 May, 2013