Newcastle City Council

Home / Leisure, Libraries and Tourism / Libraries / Reference, Information and Research Service

• Phone: 0191 2774100 

• Email: information@newcastle.gov.uk

• Write: City Library, Charles Avison Building, 33 New Bridge Street West, Newcastle upon TYne, NE1 8AX

Our reference and enquiry service is open 7 days a week and you can contact us by phone or e-mail.

• Monday to Thursday 8:30am - 8pm
• Friday and Saturday 8:30am - 5pm
• Sunday 11am - 5pm

We will try and answer your question quickly and free of charge but for more complex enquiries we have a charged research service. Details of the Local Studies and Family History charges can be found on their page. Please contact us for more information about other research services.

• 24 Hour Library: free online resources including renewals and reservations.
• Business Factsheets
• Local Studies and Family History
• Business and Intellectual Property Advice: advice on all aspects of business and intellectual property
• Enquire: online chat enquiry service available 24/7
• Branches: all our libraries have reference information

Page last updated: 16 August, 2011