What do we provide?
Who can use the service?
How to apply
Contact us
Community mini-bus service

What do we provide?

We visit 700 Newcastle residents in their own homes.

  • We visit 120 residential homes, sheltered accommodation and day centres.
  • We visit once every 4 weeks to change your books.
  • We have a large collection of large print books and books on tape.
  • We offer a free request service. Just ask your library assistant when they call. 
  • We have community and welfare information in print and on tape.
  • We can lend specially designed reading lamps.
  • We have "Memory Boxes" made up of photographs, memorabilia and books to support reminiscence.

Who can use the service?

We deliver to anyone living in Newcastle:

  • Who is unable to visit their local library due to either permanent or temporary ill health
  • Who has caring responsibilities
  • Who has a permanent disability

How to apply

  • Contact us by phone, fax or email or contact your local library.
  • We will make an appointment to visit you to find out your needs.

Contact us

Home Delivery Service
Fenham Library
Fenham Hall Drive
Newcastle upon Tyne
NE4 9XD

Telephone: 0191 2774271
homedelivery.library@newcastle.gov.uk

Community mini-bus service

There is a mini-bus service run by volunteers which operates at Kenton, Gosforth, East End and High Heaton Libraries. The mini-bus will pick you up and take you to your local library where you can select items for loan. The mini-bus will then take you home. During the visit there is opportunity for a cup of tea, biscuit and a chat. As well as the driver there is always an escort on the mini-bus who assists with carrying books.

The following areas of Gosforth are covered:

  • The 1st Tuesday of the month covers Red House Farm and Kingston Park
  • The 3rd Wednesday of the month covers Ettrick Lodge and The Grove area
  • The 4th Wednesday of the month covers Brunton Park and north Gosforth
  • The 2nd Thursday of the month covers St Cuthbert’s care home

The mini-bus visits Kenton Library on the 1st Thursday of the month.

  • It covers all areas of North Kenton

Anyone who wishes to join the mini-bus service at Gosforth or Kenton must contact Gosforth Library on 0191 2771811 or Margaret Gillon on 0191 3408404.

At East End and High Heaton Libraries the mini-bus visits are run by Social Services.

  • East End Library is visited fortnightly on a Monday at 11am. Pick up coverage is east of the city from the Coast Road down to the river.  
  • High Heaton Library is visited on the first Thursday of the month at 1pm. Pick up coverage is from the Coast Road up to Benton/North Tyneside border.

To arrange a visit contact either East End Library on 0191 2788400 or High Heaton Library on 0191 2774233.

Page last updated: 7 March, 2012