Repairs Centre is Newcastle City Council’s call centre for tenants to report repairs to their homes, communal areas and common spaces.
You can contact Repairs Centre by:
Complete: the repairs online form
Phone: 0191 277 8888
Fax: 0191 211 4803
Textphone: 0191 211 4944
E-mail: repairs@newcastle.gov.uk
We will respond to your email within 10 working days.
Text details of your repair by texting 'FIX' to 80800
(please provide your name and address together with a daytime contact number - and details of the repair work you need)
Post, write to:
Repairs Centre, PO Box 766, Civic Centre, Newcastle upon Tyne, NE99 1FR
Monday to Friday - 8am to 6pm
Emergency repair reporting by phone at any time.
Please be aware that you may be charged a minimum fee of £40 for any callouts which prove not to be genuine emergencies.
Page last updated: 5 October, 2011
