Report it / Pay for it / Apply for it / Get involved / Find it
Benefit Fraud
How to report someone you suspect is committing Benefit Fraud.
Envirocall
Envirocall deals with requests relating to bin collections, bulky rubbish, gritting and snow clearance, pest control services, road and footpath repairs, street lighting, trees and shrub, dumping and fly tipping and traffic signals.
How to Make a Complaint
Use the Corporate Complaints Procedure if you want to make a complaint about council services.
Non-benefit fraud
The City Council is committed to deterring fraud and corruption. However, where it does take place the Council will investigate it fully and take the appropriate action. If you suspect fraud is taking place that affects the City Council you can report it using this online form.
Report racist and homophobic incidents
Repairs Centre
Newcastle City Council's call centre for tenants to report repairs to their homes, communal areas and common spaces. Repairs can be reported by phone, fax, textphone, e-mail, post or by filling in an online form.
Search for a Star
Have you been impressed by the level of service you have received from a member of staff in Newcastle City Council? If you have you can nominate them for a Star Award
Pay Your Parking Notice
Parking payments can be made by post, in person at a Customer Service Centre, by phoning our Contact Centre or by using our online payment form.
Automated Payment Line
The automated payment line is for customers who would like to make a council related payment by debit or credit card without needing to speak to an officer.
Online Payments and Telephone Payments
For credit and debit card payments for services including rent, ground rent, parking fines, Care at Home, respite care, building inspections, trade waste, immigration inspections, building control fees, housing benefit overpayments and National Non-domestic Rates (NNDR).
Payment Line
For credit and debit card payments for services including rent, ground rent, parking fines, Care at Home, respite care, building inspections, trade waste, immigration inspections, building control fees, housing benefit overpayments and National Non-domestic Rates (NNDR).
More Ways to Pay Your Bills
You can pay your council tax and rent at our Customer Service Centres. You can also use your swipe card at one of 130 Post Office and PayPoint outlets across the city. Use the link to find a list of locations.
Adoption
Complete the enquiry form if you are wanting information about adoption
Blue Badge Scheme
Information on the Blue Badge scheme and details of how to apply.
Building regulations
You can apply for Building Regulations permission on-line through our association with Submit a Plan. You can complete an on-line application form and submit plan drawings.
Council Tax Benefit
Read the information and use the online benefits calculator to see if you qualify for Council Tax Benefit. If you do you can apply for it by using either our online or downloadable form.
Council Tax Discounts, Reliefs and Exemptions
Information on council tax discounts, reliefs and exemptions and information on how to apply if you qualify.
Download ebooks and audiobooks
First Contact Newcastle
If you are aged over 50, you could fill in the First Contact Newcastle checklist to get additional support from a number of reliable organizations who could help you to stay safe, healthy and independent in your own home.
Fostering
Enquiry form for fostering a child
Free school meals
Find out if you are eligable for free school meals
Freedom of Information request
Funding
The Newcastle Fund - Newcastle City Council's new fund for the voluntary and community sector.
Household Waste Recycling Centre Permit Application
We introduced the permit scheme to help ensure that the Household Waste Recycling Centres are only used by residents of Newcastle for the disposal of their household waste.
Housing Benefit
Read the information and use the online benefits calculator to see if you qualify for Housing Benefit. If you do you can apply for it by using either our online or downloadable form
Jobs - Council job vacancies
To make applying for a job easy we offer a number of options. Please use the link to view current vacancies, access online applications, a downloadable application form and our e-mail address.
Library membership - how to apply
Library membership - join online
Licensing A-Z
This A to Z list contains links to information about and application forms for licences and permits that can be found on this website.
Newcastle Leisure Plus Card
Leisureplus is a leisure discount card that everyone can use in Newcastle. The card gives big savings at a wide range of leisure and sports facilities in Newcastle.
Parking - appeal against a Parking Fine/Notice
If you have received a Parking Notice and would like to query or appeal against the notice please use our online appeal/query form.
Parking - Citypark Permit
Apply for your permit using our online application form
Rangers Volunteer Information Form
Apply to become a Volunteer for Parks and Countryside Rangers.
School admissions
How to apply for a school place (including in year transfers)
School governors
Application to become a schools governor
Voting - apply to be included in the Register of Electors
Voting - apply for a postal vote
Voting - apply for a proxy vote
Warm Zone Fuel Self Assessment Online Form
Apply for your free, no obligation survey and quote for cavity wall and loft insulation.
Community Engagement
We are committed to engaging effectively with the people and communities of Newcastle.
Community Engagement - have your say online
Community Engagement - focus groups
Customer Service Centre community focus groups
Contact us if you would like information on our Customer Service Centre Focus Groups.
Disabled children’s register
By being on the register we keep parents and carers informed of what services are available for children with disabilities and how you can get involved to help us improve services now and in the future.
Newcastle Citizens Assembly
Everyone in Newcastle can now get involved in improving their city thanks to this project.
Opportunities for young people
Tell us what issues are important to you. We want to listen to your ideas and together we can work to help put these ideas into action.
Rangers Volunteer Information Form
Apply to become a Volunteer for Parks and Countryside Rangers.
Youth participation
Tell us what issues are important to you and how to get involved with interesting projects
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Page last updated: 6 December, 2011
