May Bank Holiday bin collections
There will be no change to your bin collections over May Bank Holiday as bin collections are now Tuesday to Friday. From week commencing 15 April 2013 we now collect your green bin (household) one week and your blue bin (recycling) the next week. This is because the council has to save £100m over 3 years following cuts from government grants and rising cost pressures. For more information on the changes and to find out your bin collection dates visit the weekly alternating bin collection page.
Envirocall is your single point of contact for environmental services we deliver within the boundaries of Newcastle upon Tyne (this includes street cleaning; refuse and recycling; street lighting; highways; planting and so on).
Please click here to:
- make a request
- report an issue
- find out information
You can check progress on any online requests you have made by clicking here Progress
You can also contact us by:
- Email: Envirocall@newcastle.gov.uk
- Phone 0191 278 7878 and ask for Envirocall
- Text Phone 0191 211 4944
- Post to Envirocall, PO Box 766, Civic Centre, Newcastle upon Tyne, NE99 1FR
You can also make a complaint