Newcastle City Council

Home / Education and Learning / Childcare / Families Information Service

Did you know the Families Information Service (FIS) offers a free and impartial service on a range of family support services and activities?  

Find out about...

• Support services for children, young people and families
• Support for parents - school admissions
• Activities in your area 

Support services for children, young people and families

Find out what services are available in your area: Family Service Directory

We provide up to date information and advice on a wide range of services, including:

• Childcare (childminders, nurseries, playgroups, crèches, out of school and holiday clubs)
• Sure Start Children’s Centres
• Parent and toddler groups
• Toy libraries
• Parenting support
• Things to do and places to go, including sports, holiday activities, play and leisure
• Extended services through schools services
• Support and activities for children with disabilities and their families
• Advice and counselling services clubs and organisations - for parents, carers and young people
• Volunteering and community organisations
• Health services
• Financial support for childcare
• Working or training in childcare and
• Becoming a registered childminder
• School admissions
• Adult learning

School admissions

For help or assistance with the school admissions process, please contact us. Or visit the school admissions and transfers section.

Get out and about

The Families Information Service (FIS) can give you the most up to date information about activities that you can do with your family.

Find out what’s available in your area: Family Service Directory

Contact us 

Phone: 0191 278 7878 (with 24 hour answer phone)
Email: fis@newcastle.gov.uk or take a look at the online directory (external website)

Appointments service: If you would like an appointment outside of normal hours contact us at the above.

Page last updated: 14 April, 2013