0191 298 6960
Newcastle City Learning has a code that we expect all staff and learners to follow as part of our commitment to each other. We are proud of our learning centres. We believe that everyone should be treated fairly and with dignity and respect. We will not tolerate any form of discrimination, bullying or harassment.
The following charecteristics are protected by the Equality Act 2010
• Age
• Disability
• Gender
• Pregnancy/maternity
• Race
• Religion or belief
• Sexual orientation
• Transgender
If you feel you have suffered from discrimination or have experienced bullying or harassment you can contact your class rep, a tutor, a manager or Maria Brown, our Learner Liason Coordinator, for help and support.
We are committed to safeguarding vulnerable adults and promoting the welfare of learners. We expect all staff to share this commitment. We want to provide a safe learning environment.
Staff, learners and volunteers are responsible for:
• Respecting others people’s rights to safety
• Not hurting or abusing others
• Not threatening to hurt or abuse others
If you would like more details, contact any member of staff.
If you believe you have experienced a racist, religious, homophobic or transphobic incident, even if you have no proof, report it to ARCH. ARCH is working to stop hate crime in Newcastle by bringing together different organisations to get the right help for victims, and to take action against the attackers.
Phone free on 0800 032 3288 to report an incident 24 hours a day. You can report something that has happened to you, someone else or about something you have seen. Find out more about ARCH.
OFSTED (the Government body who regulate education) said “The quality of provision is good. Teaching and learning are good. Teaching is generally planned well and tutors use a wide range of effective teaching and learning strategies to motivate learners”
Newcastle City Learning has also recently achieved the Matrix award standard and the Customer Service Excellence award.
• 99% of our learners in 2010/11 were satisfied with their tutors’ knowledge of the subject
• 99% of learners were satisfied with how the tutor related to them
• 74% of learners told us they joined their course to advance their skills, while 79% joined because of personal interest in the subject
• Learners tell us they enjoy studying at Newcastle City Learning, because of the friendly atmosphere, quality teaching and meeting like-minded people
• Our tutors were seen as approachable and the lessons are enjoyable
• Many learners go on to further studies, some continue at Newcastle City Learning, at other colleges and others even go onto university. Others plan to apply for new jobs with their new qualifications
The Equalities Learner Performance Data Table shows success rates for Newcastle City Learning
Page last updated: 25 March, 2013
