Contacts
What's happening in your ward
Local council services
Reporting problems
Your ward committee and getting involved
Further information
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What's happening in your ward
Neighbourhood Charter
A Neighbourhood Charter is an agreement between you, the community, and us with our partners such as the police and health service at a local level. The purpose of a charter is to help us give you the services you want at a local level to improve your quality of life. This includes giving you a bigger say over health, housing, employment, education, policing and local facilities. Find out more by reading the South Heaton Ward Neighbourhood Charter Newsletter (pdf, 134Kb).
Fill in the online questionnaire
£94,000 Boost for East End People's Story
Residents of Newcastle's East End will soon be able to tell the story of their communities thanks to a £94,000 grant from the Government's Transformation Fund for informal adult learning. The 'East End People's Story' will offer courses and workshops in how to make radio programmes and video animations, explore local history, create a Byker tapestry, produce a People's Plan visioning the future of Byker, Walker and Ouseburn, strengthen community development, take part in volunteering and get a taste of a host of informal adult learning topics and opportunities.
The project will run until the end of March next year and will also focus on using local venues to bring informal adult learning opportunities close to where people live. Courses and workshops will provide chances to look at the changing identity of the East End as well as valuing its rich industrial and community heritage. There will be no exams or tests but simply a concentration on learning for enjoyment and to broaden horizons.
For more information about East End People's Story's activities contact Carol Hunter on 0191 257 9477.
View a timetable of initial 'taster' events (pdf, 28Kb).
Partner organisations can be contacted as follows for details of their projects:
WEA - Phone: 0191 212 6100 (Nigel Todd)
Ouseburn Trust - Phone: 0191 261 6596 (Kirsten Luckins)
East End Community Development Alliance - Phone: 0191 275 9477 (Helen Grayshan and Carol Hunter)
Roots and Wings - Alan Ramsay email: alan@newcastlerootsandwings.com
Community Broadcasting Initiative Tyneside (NE1 fm) - Phone: 0191 240 1025 (Elaine Parker)
East End Community Media - Phone: 0191 265 4748 (Phil Kitchen)
New Climate Change Strategy for South Heaton
We are the first ward in the city to try and look at this global environmental challenge at a local level. We will be working with local residents and community groups to try and make it a success.
We have used lots of local people's ideas already to draw it together - and we have already planned in extra awareness raising and Warmzone door knocking in the ward in the coming weeks as part of what we are doing to tackle climate change by getting more insulation into people's homes. This work is both about tackling fuel poverty and getting the benefits for the environment of reducing household energy use, showing the social and environmental benefits of what we are doing with this strategy.
Local people’s ideas have already been listened to and form the basis of what's in the document. We have also identified a local climate change community champion, who we will try and get more involved in the detail of this work alongside your local councillors. We'd like to hear any further ideas or issues you think we should listen to so we can include them as part of the work we are hoping to do on climate change in the area.
To give us your comments or request a copy of the strategy please e-mail henri.murison@newcastle.gov.uk or download a copy of the strategy here (pdf, 114Kb).
Rookie Golf
Fun and easy for all abilities, including children, older people and people with sensory or physical impairments. Gentle exercise. Play with family and friends and meet new people. Give it a go!
Come along for introductory sessions at the following places:
Mondays at 10am, Margaret Collins House, Canterbury St, Walker. November 16, 23, 30. January 11, 18, 25.
Thursdays at 1pm at Allendale House, Allendale Rd, Byker. November 26. December 3, 10. January 14, 21.
Fridays at 1:30pm at Dr Ryan House, Airey Terrace, Walker. November 27. December 4, 18. January 15, 22.
Played before? Come along to regular sessions at:
Milecastle House, Finchley Court, Walker
Monkchester and Kingston Greens, Monkchester Road, Walker
Keebledale House, Keebledale Avenue, Walker
Welbeck Green, Monkchester Road, Walker
Eastbourne Court, Eastbourne Avenue, Walker
Phone Janet Howe at CSV for more information on 07901 557 909.
Health Trainers – making healthy choices easier
HealthWorks Newcastle have a team of Community Health Trainers who can help you to make better health choices. They can provide people with information about local services, community groups and projects. They can support people to stop smoking, reduce stress and anxiety, get fit and make friends and make healthy and safe relationship choices. Community Health Trainers work with individuals and groups. If you would like their support phone 273 8889.
Side by Side Information Point
The Side by Side Information Point offers a wide range of information for black and minority ethnic communities. This pilot project is based in the East End library but is available to all Newcastle residents. There is information about services, events, activities and groups in the local area as well as across the city as a whole. If you wish to find out about English language classes, or meet new people by joining groups or coming along to events, the Side by Side Information Point will be able to help you. You will find the Information Point in the entrance of the East End library. It is staffed by friendly and helpful volunteers and is open at the following times:
Tuesdays 10am-12 noon
Wednesdays: 2-4pm
Thursdays: 4-6pm
Phone 278 8406
E-mail: bmeinfopoint@yahoo.co.uk
Side by Side Accompanying Service
This is a free service to support people of ethnic minority who live in the East of Newcastle and help them access health appointments, services, activities and events. If you need help using public transport or lack confidence in going to places on your own, Side by Side has trained volunteers who may be able to help you. Contact the Side by Side Information Point at the East End library or phone Paul Whitlock at CSV on 232 6616.
New Activities at Charles Street Community Centre
Algernon Road (Rington’s Estate), Heaton.
Knit ‘n’ Natter – Wednesdays, 1–3pm
Knit, embroider, sew, crochet or just natter. Learn new skills and share yours. All Welcome. Refreshments included. 50p donation to Charles Street Community Association.
Arts classes – Times to be confirmed.
Fusion is a two-year, City Council-led scheme that aims to increase participation in physical activity amongst children, young people and family groups across Newcastle. FUSION is aimed at all children and young people aged 5-18 who live in Newcastle. The scheme offers free activities at council managed leisure centres and pools and at partner organisations. View the latest newsletter. (pdf, 595Kb)
Udecide programme
This year, South Heaton ward introduced the participatory budgeting programme. The project involved school children in the ward voting to choose £45,000 worth of play equipment for the Iris Brickfield site. Read the full story on the Udecide webpages.
Heaton Older People's Information Network
The ward co-ordinator has established an information exchange network for groups consisting of or working with older people. As part of the Council’s plan to ensure that older people have access to information, advice and advocacy, the network will act as a hub, bringing groups together to share good practice and allow them to bring their concerns to the Council and receive advice in return. There is no cost to joining the network. For further information, please contact the ward co-ordinator.
Newcastle Warm Zone are working in your area. An assessment to see if you are eligible for free cavity wall and loft insulation takes only five minutes and we don't even need to enter your property. All our staff carry ID and wear the Warm Zone uniform. If you have any queries about the Newcastle Warm Zone project please call us on 277 7373.
Click here for more information about Newcastle Warm Zone.
Iris Brickfield Needs You
We want to work with residents to improve Iris Brickfield Park. We want to improve the park equipment, the green space and pond. Iris Brickfield is home to lots of wildlife and is enjoyed by many residents. We want it to be enjoyed by many more. If you are interested in getting involved in some way, no matter how small, we are really keen to hear your ideas. Contact Stephen Green on 278 3007.
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Local council services
Neighbourhood Services, one of the council's departments, is responsible for dealing with the cleanliness, safety and improvement of the local environment. The manager for South Heaton ward is Stephen Green.
The managers are in charge of the Neighbourhood Response Teams, whose job it is to respond quickly to problems that soon make a place look untidy or make it feel unsafe. This team includes the Rapid Response staff who sweep the streets, pick up litter and empty litter bins; remove small s cale graffiti; make minor repairs to the footpath or street furniture; and cut back shrubs. They also deal with problems such as dead animals, blocked street drains, potholes and fly-tipping.
The Neighbourhood Response Managers make sure these teams are doing the jobs that are a priority for the local community. They work with local councillors, ward co-ordinators, tenants' and residents' groups and local people to find out what their priorities are. They work closely with other Neighbourhood Services teams in the area such as grounds maintenance, and road and pavement work.
If you want to contact your Neighbourhood Response Manager you can contact them directly, e-mail them or go along to a ward committee meeting.
Key monitoring documents
Ward priority plan (pdf, 16.5Kb)
- sets out the key environmental issues in the ward and what we are doing to tackle them
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If you want to report environmental problems, such as overhanging trees or graffiti, or ask for a bulky rubbish collection, you should contact Envirocall.
Our streetlights are maintained by a PFI (Private Finance Initiative) project.
We work with the police on removing abandoned vehicles.
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Ward Committees
Your Ward Committee is made up of three local councillors. Its purpose is to identify and address local issues. The committee consults and works with local residents and businesses, agencies and voluntary and community sector organisations. The Ward Committee can also give grants to community groups.
The Ward Committee meets at least once every two months and is open to all members of the public. The dates for meetings are:
2009
Wednesday 11 November, 7pm - Heaton Community Centre, Trewitt Road
2010
Wednesday 13 January, 7pm - Charles Street Community Centre, Algernon Road.
Wednesday 10 March, 7pm - Elim Pentecostal Church (Ark Youth and Community Building), Heaton Road.
Your Ward Co-ordinator organises and publicises Ward Committee meetings and deals with any issues raised. They will be able to help you with transport to and from the meeting, childcare and information in a range of community languages.
View the public papers for South Heaton Ward Committee meetings.
Grant Aid
The Ward Committee has a budget which community and voluntary sector groups can apply for by completing a grant aid application form (see re lated forms to right of scre en). Deadlines for the submission of application forms are :
2009
14 August (for 9 Septemb er meeting)
16 October (for 11 November meeting)
20 December (for 13 January 2010 meeting)
2010
12 February (for 10 March meeting)
To find out more about grant aid please read the Guidance Notes (pdf, 98Kb) or speak to you r ward co-ordinator.
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Residents Survey 2008-09
Each year the Council undertakes a survey of residents in the city to find out what you think about the Council’s performance, the services we provide to you and what you think about the area you live in.
View the results for South Heaton ward (pdf, 47Kb).
Find out what consultations the council is carrying out in your ward and submit your views online. You can also see the results of previous consultations.
Cityeye gives details of events in your ward. You can also find information about societies and clubs in South Heaton.
Use our online map to find your nearest libraries and schools. You can also find out where your nearest recycling site is and find leisure services, such as swimm ing pools, and heritage information, such as listed buildings and ancient monuments.
See also the Related Pages panel at the right of the screen.