Contacts
What's happening in your ward
Local council services
Reporting problems
Your Ward Committee and getting involved
Further information
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High Heaton Library
We’re back! The new High Heaton library in Newton Place opens on Monday 22 September. Your new look community library will have state of the art technology, new books, DVDs, and new public access computers. The children's area will have a bright fun look and be partitioned from the adult area by a glass screen upon which local artist Kathryn Hodgkinson has etched designs inspired by the memorial trees in the Spinney. The community room has adjoining kitchen facilities and will be available for hire by community groups. The library will be the first to incorporate a Customer Service Information Point where you can get any information on council services. There will be a video link giving face to face contact with a Customer Service Officer without having to travel to one of the Customer Service Centres. There will also be a freephone facility to contact other Council departments and Your Homes Newcastle Community Housing Office.
The mobile library will continue to be at the side of the Spinney flats 3 days a week until Saturday 20 September, at the following times:
Monday: 9.30am-12.30pm and 2-7pm
Friday: 9.30am-12.30pm and 2-4.30pm
Saturday: 9.30am-12.30pm and 2-4.30pm
From Monday 22 September the new library will be open:
Monday: 9am-8pm
Tuesday: 9am-5pm
Wednesday: Closed
Thursday: 9am-8pm
Friday: 9am-5pm
Saturday: 9am-5pm
Sunday: Closed
We look forward to welcoming you to your new community library very soon.
For further information contact Sue Harrison:
Phone: 0191 278 4218
E-Mail: sue.harrison@newcastle.gov.uk
Room Hire at Disability North
Looking for accessible, affordable hire spaces for seminars, workshops, committee meetings or conferences?Disability North is based at The Dene Centre, a modern and purpose built accessible environment offering a range of flexible conference facilities at low rates. To find out more contact Disability North Events on 0191 284 0480 or email events@disabilitynorth.org.uk.
Working It Out
Are you aged 16-24? Are you ready to do something different? Join us on Working It Out – a 16 week personal development course where you work in a team to complete challenging projects that help the local community. Interested? Call your local Working It Out team on 0191 261 6242.
How Can We Help?
The Working It Out team is a group of young people who would like to help to get things done. They would like to help community groups, schools, nurseries, pensioners clubs, etc. For more information please contact the number above.
Local Democracy Week, 13-19 October
Newcastle City Council's Local Democracy Week is an annual campaign aimed at getting young people interested and involved in democracy in their local area. If you would further information or would like to get involved please phone Vicky Hartley, Participation Officer on 277 1247.
Advice and Information on Finance for Older People
Barclays and Help the Aged are working together on a UK wide programme to enable older people to better manage their finances, especially in times of change. The 'Your Money Matters' programme aims to improve the skills, confidence and financial situation of older people by providing basic money management and debt advice. Individual appointments and group awareness sessions can be arranged.
Contact Mike Smith, c/o Caring Hands Charity, 34 Wretham Place, Shieldfield, Newcastle upon Tyne, NE2 1XU.
Phone: 261 6412
Mobile: 07977 010212
E-mail: michael.smith@helptheaged.org.uk
The East End H’Our Exchange
The East End H’Our Exchange is a local time bank open to all residents of the East End. Joining a time bank is a way in which you can give some time to help others and gain 'credits' for yourself. You could do this in many ways, depending on the skills and time that you have to offer. Everyone has something to offer……
The list is endless. Tell us what you can do. For every hour of your time that you give, you will gain one credit. Credits can then be 'spent' by having members do something for you. Time banks are open to everyone, individuals and organisations, and are a great way to use your skills, make friends and participate in the community. For more information contact:
The East End H’Our Exchange,
Community Rooms,
59 Tenth Ave,
NE6 5XU
Phone: 209 4924
Email: eastendhourexchange@hotmail.co.uk
Night-Watch is now operating seven nights a week. The number may have changed but Newcastle's night time noise service 'Night-Watch' is still here. If you are having problems with noisy neighbours then call 0300 1000 101 between 8pm and 4am, 7 nights a week.
Could your community organisation use an individual funding advice session?
Are you a community organisation working in Newcastle? Do you need advice on improving a draft application or have you just had an application rejected and want to talk about why it happened? Are you looking for new funding opportunities? Perhaps you want advice on measuring outcomes or you just want to discuss whether your proposed project is likely to attract funding. You can come to NCVS and talk to a Funding Advice Officer about any aspects of fundraising. For an appointment phone Louise or Chris on 232 7445.
Fusion - free sports sessions
Newcastle City Council is launching a new FUSION initiative to get "More People, More Active, More of the Time". FUSION is aimed at all children and young people aged 5-18yrs who live in Newcastle. The scheme will offer free activities at council managed leisure centres and pools and at partner organisations. For more information contact Neil Ramshaw on 278 3098 or Ged Nearney on 278 2652.
Heaton Older People's Information Network
The ward co-ordinator has established an information exchange network for groups consisting of or working with older people. A number of groups were contacted in January and have shown an interest in becoming part of the network. Information received by the co-ordinator which may be of interest will be posted out to the groups, and should that group have a need for information or have a concern, the other members may be contacted to see if they can assist. As part of the Council’s plan to ensure that older people have access to information, advice and advocacy, the network will act as a hub, bringing groups together to share good practice and allow them to bring their concerns to the Council and receive advice in return. There is no cost to joining the network.
Newcastle Warm Zone are working in your area and we encourage you to talk to our assessor who will call to your door - an assessment to see if you are eligible for free cavity wall and loft insulation takes only five minutes and we don't even need to enter your property. All of our staff carry ID and wear the Warm Zone uniform. If you have any queries about the Newcastle Warm Zone project please call us on 277 7373.
Click here for more information about Newcastle Warm Zone.
Iris Brickfield Needs You!
We want to work with residents to improve Iris Brickfield Park. We want to improve the park equipment, the green space and pond. Iris Brickfield is home to lots of wildlife and is enjoyed by many residents, and we would like it to be enjoyed by many more. If you are interested in getting involved in some way, no matter how small, we are really keen to hear your ideas. Contact Stephen Green. Phone: 278 3007
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Neighbourhood Services, one of the council's departments, is responsible for dealing with the cleanliness, safety and improvement of the local environment. The manager for North Heaton ward is Stephen Green.
The managers are in charge of the Neighbourhood Response Teams, whose job it is to respond quickly to problems that soon make a place look untidy or make it feel unsafe. This team includes the Rapid Response staff who sweep the streets, pick up litter and empty litter bins; remove small scale graffiti; make minor repairs to the footpath or street furniture; and cut back shrubs. They also deal with problems such as dead animals, blocked street drains, potholes and fly-tipping.
The Neighbourhood Response Managers make sure these teams are doing the jobs that are a priority for the local community. They work with local councillors, ward co-ordinators, tenants' and residents' groups and local people to find out what their priorities are. They work closely with other Neighbourhood Services teams in the area such as grounds maintenance, and road and pavement work.
If you want to contact your Neighbourhood Response Manager you can contact them directly, e-mail them or go along to a ward committee meeting.
Key monitoring documents
Ward priority plan (pdf, 22Kb)
- sets out the key environmental issues in the ward and what we are doing to tackle them
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If you want to report environmental problems, such as overhanging trees or graffiti, or ask for a bulky rubbish collection, you should contact Envirocall.
Our streetlights are maintained by a PFI (Private Finance Initiative) project.
We work with the police on removing aba ndoned vehicles.
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Ward Committees
Your Ward Committee is made up of three local councillors. Its purpose is to identify and address local issues. The committee consults and works with local residents and bu sinesses, agencies and voluntary and community sector organisations.
The Ward Committee meets at least once every two months and is open to all members of the public. Meetings usually start at 7pm and there are often informal them
ed mee tings directly before this. The dates for meetings are:
2008
Tuesday 2nd September, 7pm - St Georges Church, Newton Road. Before the meeting there will be a walkabout in the local area – if you would like to come along meet at 6pm at St Georges Church.
The main agenda items are:
- Presentation from Anchor Staying Put, a scheme which could help owner occupiers who are over 60 with repairs to their homes
- Presentation on the Ward Committee Grant Aid Policy
Tuesday 4th November - venue to be confirmed
2009
Tuesday 6th January
Tuesday 3rd March
Tuesday 5th May
The Ward Co-ordinator organises and publicises Ward Committee meetings and deals with any issues raised. They can help you with transport to and from the meeting, childcare and inf ormation in a range of community languages.
View the public papers for North Heaton Ward Committee meetings.
Grant Aid
The Ward Committee has a budget which community and voluntary sector groups can apply for by completing a grant aid application form (see related forms to right of screen). Deadlines for the submission of application forms are :
2008
26 August (for 2 September meeting)
21 October (for 4 November meeting)
2009
23 December (for 6 January meeting)
17 February (for 3 March meeting)
To find out more about grant aid please read the Guidance Notes (pdf, 35Kb) or speak to your ward co-ordinator.
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Residents Survey 2007
Each year the Council undertakes a survey of residents in the city to find out what you think about the Council’s performance, the services we provide to you and what you think about the area you live in.
View the results for North Heaton ward.
More information about the Residents Survey and Citywide results.
Find out what consultations the council is carrying out in your ward and submit your views online. You can also see the results of previous consultations.
Cityeye gives details of events in your ward. You can also find information about societies and clubs in North Heaton.
Use our online map to find your nearest libraries and schools. You can also find out where your nearest recycling site is and find leisure services, such as swimming pools, and heritage information, such as listed buildings and ancient monuments.
See also the Related Pages panel at the right of the screen.