Complaints about excessive noise are investigated by the local authority who can take action if the noise is considered to be a statutory nuisance. The Council operates a Night Time Noise Service, Nightwatch on 7 nights per week between 8pm and 4am. The team will respond to neighbour noise as quickly as possible. They can be contacted by ringing 0300 1000 101.

We deal with burglar alarms, up to midnight seven days a week. Contact the Civic Centre on 0191 232 8520 and ask for the duty Environmental Health Officer.

Noise is also taken into account when proposals for new development are submitted for Planning Approval. Occupational noise exposure in commercial places of entertainment is the responsibility of the Council's Health and Safety Enforcement Officers.

To make a complaint or seek further advice E-mail: phep@newcastle.gov.uk
This email address is not monitored at night so please use 0300 1000 101 to contact the Night Time Noise Team if you have problems between 8pm and 4am.

For more information please contact the Environmental Protection, Pollution Control and LA 21 Team on 0191 211 6102.