The Port of Tyne International Passenger Terminal at Royal Quays is approximately seven miles east of Newcastle via the A1058 and A19 and is well signposted.
There are bus services from the terminal building to Newcastle City Centre which operate directly after the arrival of each ferry.
DFDS Seaways sail from Ijmuiden (Amsterdam) in the Netherlands to Newcastle all year round. They no longer sail to Norway.
The passenger terminal for all sailings is the Port of Tyne International Passenger Terminal, Royal Quays, North Shields.
DFDS Seaways
DFDS Seaways, Royal Quays, North Shields, Tyne and Wear, NE29 6EE
Contact Centre:
Phone: 0871 522 9955 or 0191 293 6262
Open:
Monday - Friday 8.30am - 6.00pm
Saturday 9am - 5pm
Sunday Closed
Bank Holiday 10am - 4pm
Reception:
Monday - Friday 9am - 5pm
Saturday 9am - 1.30pm
Sunday closed
Bank Holiday closed
Tickets
Tickets can be purchased from any ABTA travel agent, or immediately before departure at the Port of Tyne International Passenger Terminal. However it is advisable to telephone the ferry company to ensure they have availability. Mini-cruise bookings can now be made at Guildhall Tourist Information Centre.
Transport
By Car - Passengers travelling to North Shields from the west should head for Newcastle city (A 167) then take the A1058 to the coast. Passengers travelling from the north or south should take the A1 onto A1058 Coast Road follow signs to ferry terminal, or from the A19 head for the Tyne Tunnel (A 19) roundabout and follow the signs for the port. Signs showing the direction to the quay are clearly marked.
Parking - Car parking is available close to the International Passenger Terminal and is charged at £12 per 24 hours.
Phone: 0191 257 1373
By Bus - Bus service 327 serves all ferry arrivals and departures. It links the International Passenger terminal with Newcastle coach railway station. The service departs 2.5 and 1.25 hours before each sailing, from Newcastle Central Station. This service is for passengers travelling on the ferry only. Folding cycles only allowed.
Coastline phone: 0191 259 6421 or 0845 606 0260 for further details.
By Metro - The Metro from Monument to Percy Main takes approximately 15 - 20 minutes with a further 20 minute walk to the terminal or take the R19 bus from there to Royal Quays ( alight Wet N Wild).
Traveline phone: 0871 200 22 33
Taxi - Taxi ranks are located at the passenger Terminal and Central Railway Station price £15 approximately.
Cycle - a cycle route map produced by TYNEBIKES is available from Newcastle Tourist Information Centre on request.
The only accommodation at the ferry terminal is The Premier Travel Inn Royal Quays, Coble Dene Road, North Shields, phone 0870 850 6348. There is a wide range of accommodation in Newcastle and Whitley Bay and information can be obtained from the local Tourist Information Centres. Alternatively you can book online at the Accommodation Booking Service or phone: 0906 680 6805 for the booking service, calls charged at 25p per minute.
Newcastle Visitor Information Centre
8-9 Central Arcade
Newcastle upon Tyne
NE1 5BQ
Phone: 0191 277 8000
Fax: 0191 277 8009
Guildhall Visitor Information Centre
Guildhall
Quayside
Newcastle Upon Tyne
NE1 3AF
Phone: 0191 277 8000
Fax: 0191 277 8009
Whitley Bay Tourist Information Centre
Park Road
Whitley Bay
Tyne And Wear
NE26 1EJ
Phone: 0191 200 8535
Fax: 0191 200 8703
North Shields Tourist Information Centre
Unit 18
Royal Quays Outlet Centre
Coble Dene
North Shields
Tyne and Wear
NE29 6DW
Phone: 0191 200 5895
Fax: 0191 200 5896