Policies and Protocols

Preventing Evictions Protocol April 2009 (pdf 104.47KB) click here

The Preventing Evictions Protocol 2009 replaces the Preventing Evictions and Repeat Homelessness Protocol which was agreed between Housing Services, Adult Social Services, and Your Homes Newcastle in 2006. It has now been extended to other social housing providers (Housing Associations) working in the city, as well as YHN, and has been signed up to by Adult Social Services and Children's Services, and the Probation Service, and is supported by health agencies and the Drug Support Unit.

The simple principle behind the establishment of the Protocol is that where somebody is receiving support, social landlords will meet with those support agencies to work together to support the person to remain in their home. The Protocol sets out a series of good practice principles for staff in all agencies which will help to identify when someone applying for housing or moving into a new home is vulnerable. This will help to establish what should be put in place to help them to sustain that tenancy. It also helps to identify what each type of agency is able to do when supporting a vulnerable tenant, and suggest ways of working together if problems do arise. In this way, we can work together to try to ensure that tenants are not set up to fail by being given a tenancy they cannot cope with, as risks will have been identified, and support and other arrangements will have been put in place from the start.

The Protocol is accompanied by a Resource Pack which sets out what is expected from each type of agency, and explains how to contact them. It also contains other useful information for staff working with vulnerable tenants, and in particular, with families with children. A leaflet summarises the Protocol.

Preventing Evictions Protocols 2009 Leaflet (pdf 106.43KB) click here

Preventing Evictions Protocols Resource Pack 2009 (pdf 218.59) click here

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