What is ARCH?
How do I report an incident to ARCH?
Racism and homophobia should not happen, but it still does. Nobody should suffer because of who they are and nobody should put up with it. You can do something about it.
If you, your family or friends are having problems because of your 'race' or skin colour, this is a racist incident.
If you, your family or friends are having problems because of your sexuality, this is homophobia.
Some types of these incidents, such as verbal abuse and threats are obvious. Other examples, such as damage to your property, bullying or rude gestures are harder to identify.
If you believe you have experienced a racist or homophobic incident, even if you have no proof, report it.
ARCH is working to stop hate crime in Newcastle.
- You can report a racist or homophobic incident to ARCH.
- We are a group of organisations working together to get the right help to victims, and to take action against the attackers.
- Everyone involved in ARCH will believe you and deal with an incident in the same way.
- You decide what happens to your information, for example it can go to Victim Support and not to the police. You simply say yes to those you want help from.
How is ARCH different?
- With just one telephone call you can get help from a range of organisations including: Your Homes Newcastle, the police, Victim Support, Racial Harassment Prevention Team, the Private Rented Project, Mesmac and Newcastle Lesbian Counselling Service.
- We all work together to get the best support to you and take action against the attackers. If you do not want to give your name and personal details you do not have to.
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Phone 0800 032 3288
This is available 24 hours a day and is free.
There is a translation service to over 100 languages.
You can report something that has happened to you, to someone else or about something you have seen.
Call into an ARCH Incident Reporting Centre. You can report to:
Any Your Homes Newcastle housing office across the City.
Any Newcastle City Council Customer Service Centre:
Civic centre, Sandyford Road
Byker, Shields Road
West Denton Way
Kenton, Hillsview Avenue
Gosforth, Regent Farm Road
Any School in Newcastle
Racial Harassment Prevention Team, Partnership Building - phone: 0191 262 1629
Victim Support, Quaker House, Jesmond - phone: 0191 281 3791
Student Advice centre, Newcastle University
Private Rented Project, 91 Tamworth road - phone: 0191 273 6103
West End Women and Girls Centre, 173 Elswick Road - phone: 0191 273 4942
Common Ground, Churchwalk Shopping centre - phone: 0191 262 2522
North England Refugee Service, Bigg Market - phone: 0191 222 0406
ACANE, 1 Raby Cross - phone: 0191 265 8110
EMTEP, 2 Shipley Avenue - phone: 0191 273 3099
Streetwise Northeast, 35 Groat Market - phone: 0191 230 5400
Mesmac Northeast, 11 Nelson street - phone: 0191 233 1333
Newcastle Lesbian Counselling Service - phone: 07968 605 429
We are opening new report centres all the time, so keep an eye out for our posters.
If you would like more information about ARCH please e-mail arch@newcastle.gov.uk or phone us on 0191 277 7833.