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Click here if you wish to talk to someone or to make an enquiry about a child's safety.

Children's Social Care Services:

Children’s Safeguarding and Standards Unit

Children’s Standards and Safeguarding Unit,
Children's Services Directorate,  
Newcastle City Council,     
Civic Centre, Room 134
Barras Bridge
Newcastle upon Tyne   
NE1 8PU

Phone: 0191 277 4636 
Fax: 0191 211 6744

 

Assessment and Monitoring Service

This service is responsible for:

  • children whose names have been placed on the child protection register who are at risk of significant harm,

  • children who have become newly accommodated,

  • assessment and monitoring of extended family arrangements for looking after children.

  • monitoring and reviewing the children’s plans for children on the child protection register and looked after children,

  • monitoring and reviewing private fostering and special guardianship arrangements

Assessment and Monitoring Service
Children's Social Care,
Children's Services Directorate,  
Walker Office,
Airey Terrace,
Walker,
Newcastle upon Tyne,          
NE6 3HR

Phone: 0191 278 8500
Fax: 0191 263 9292

 

Looked After Children

This service will be responsible for:

  • working on an individual basis with children to prepare them for a move to long term placement outside of their family,
  • updating core assessments every two years and reviewing the care plan.

They will provide a service for all looked after children irrespective of placement whose plan is to continue to be cared for outside of their family. Further information can be found within the looked after children section.

Looked After Children
Children's Social Care,
Children's Services Directorate,  
Sheriff Leas Office,
Springfield Road,
Newcastle upon Tyne,
NE5 3DS

Phone: 0191 277 2111
Fax: 0191 271 6865

 

Fostering placements and supported lodgings

Further information can be found within the Fostering section.  

Children's Services Directorate,  
Sheriff Leas Office,
Springfield Road,
Newcastle upon Tyne,
NE5 3DS

Phone: 0191 277 2430
Textphone: 0191 211 6388
Email: fosterafuture@newcastle.gov.uk

Alternatively fill in our online enquiry form.

 

Adoption

Further information can be found within the Adoption section.

Cragside House
Heaton Road
Newcastle upon Tyne
NE6 1SE

Phone: 0191 211 6777    
Fax: 0191 211 6782
Email: adoption@newcastle.gov.uk

 

 16+ Team

The 16+ Team provides a dedicated service to looked after children over 16 years and care leavers. They also have    a  responsibility to provide support and advice to those children up to the age of 21 and to 24 for those in further education.  The team will also have responsibility for unaccompanied minors.

Further information can be found within the looked after children section.

16+ Team
Children's Social Care,
Children's Services Directorate,
Anderson House,
Market Street (East),
Newcastle upon Tyne,
NE1 6XA 

Phone: 0191 278 2700    
Fax: 0191 278 2711

 

Children with Disabilities Team

Further information can be found within the children with disabilities section.

You can make an appointment with a social worker by contacting our customer service point on Mondays to Thursdays from 10.00 am to 12.30 pm and Fridays from 2.00 pm to 4.30 pm.

If you contact the team outside these hours, or a social worker is not available, we will get back to you later the same day or the next day. If your child is in hospital you can contact your social work team at the hospital. If you need urgent help with social care for any child during the evening or weekends phone 0191 232 8520 and ask for the Emergency Duty Team.

Children’s Social Care 
Children's Services Directorate,
Newcastle City Council
Civic Centre, Room 220   
Barras Bridge
Newcastle upon Tyne    
NE1 8PU

Phone: 0191 277 4700
Fax: 0191 277 4701

 

ASPIRE

Further information can be found within the ASPIRE section.

ASPIRE
The former West Gate College Site
West Road
Newcastle
NE4 9LU
Phone: 0191 298 6960
Fax: 0191 298 6989

 

Initial Response Service

Further information can be found within the Inital Response Service section.

Initial Response Service
Children's Social Care
Children's Services Directorate
Cruddas Park Office
Cruddas Park Neighbourhood Unit
Newcastle upon Tyne
NE4 7RW

Phone: 0191 277 2500
Fax: 0191 277 2477

For emergencies that occur outside of normal office hours contact the Emergency Duty Team.

 

Emergency Duty Team

For social work emergencies outside office hours

Phone: 0191 232 8520
Fax: 0191 211 4947
Email: edt@newcastle.gov.uk

Deaf community: 18001

Page last updated: 27 February, 2012