There are a number of ways you can contact us if you have any questions about council tax or about your individual account. When you contact us please quote your reference number and the property address concerned.

By phone

On 0191 278 7878 (Monday - Friday 8am - 6pm); your contact department for phoning us is "council tax"

By letter to

Revenues Department
Civic Centre
Newcastle upon Tyne
NE1 8QH

Online

Fill in our online enquiry form which will enable you to give us the relevant information so we can respond to your query.

In person at one of the following customer service centres open Monday to Friday 8.30am to 4.30pm.

Civic Centre
Barras Bridge
Newcastle upon Tyne
NE1 8QH

East End
83-85 Shields Road
Newcastle upon Tyne
NE6 1DL

Kenton
Hillsview Avenue
Kenton
Newcastle upon Tyne
NE3 3QJ

Outer West
Denton Park Shopping Centre
West Denton Way
West Denton
Newcastle upon Tyne
NE5 2QZ

West End
Condercum Road
Newcastle upon Tyne
NE4 9JH

There is also a cashiering outlet open between 8.30am to 12noon and 1pm to 4.30 at

Walker Centre
Church Walk
Walker
Newcastle upon Tyne
NE6 3HR

 

 

 

 

Page last updated: 28 February, 2014