There are a number of ways you can contact us if you have any questions about council tax or about your individual account. When you contact us please quote your reference number and the property address concerned.

By phone

On 0191 278 7878 (Monday - Thursday 8am - 6pm and Friday 8am - 4.30pm); your contact department for phoning us is "council tax"

By letter to

Revenues Department
Civic Centre
Newcastle upon Tyne
NE1 8QH

Online

Fill in our online enquiry form which will enable you to give us the relevant information so we can respond to your query.

In person at one of the Customer Service Centres shown below. Please see here for opening days and times.

Civic Centre
Barras Bridge
Newcastle upon Tyne
NE1 8QH
 

East End
83-85 Shields Road
Newcastle upon Tyne
NE6 1DL
 

Kenton
Hillsview Avenue
Kenton
Newcastle upon Tyne
NE3 3QJ

You can use free phones and computers to access council services.

Outer West
Denton Park Shopping Centre
West Denton Way
West Denton
Newcastle upon Tyne
NE5 2QZ
 

West End
Condercum Road
Newcastle upon Tyne
NE4 9JH
 

Page last updated: 
20 April 2016
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