Online

You can pay your council tax using your Debit or Credit card free of charge. Click here to go to our Online Payment Page. You will need to have your council tax account number, which is shown on your bill, in order to make your payment.

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Internet Banking

If you would like to pay using your own internet banking service, our Bank details are:

Branch: Cooperative Bank Plc, Newcastle upon Tyne
Sort Code: 08 90 06
Account number: 61145043
Account Name: Newcastle City Council General Account

Please quote your twelve digit council tax account number to make sure your payment is allocated to your account and avoid the possibility of a reminder. This can be found under your address on your council tax bill.

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Direct Debit - weekly, fortnightly or monthly instalments

Direct debit is the easiest and most convenient way to pay and you have all the control. It is also very cost effective for the council which in turn helps us keep council tax low.  You need a Bank or Building Society account and all you have to do is fill in a Direct Debit application form or phone us on 0191 278 7878 and set up your instruction over the phone.

You can even choose when we take the money from your account with a choice of the following dates - weekly or fortnightly payments on a Monday or Friday or any day from 1st to 28th for monthly payments.

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Standing Order

You can set up a Standing Order with your Bank. They will give you a form to fill in which you will need to complete quoting the monthly payments specified on your council tax bill.

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Swipe Card

You can pay by cash or cheque at the Post Office, or by cash only at any PayPoint outlet in places like shops and local garages.

Please contact us to request a swipe card.

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Cash, cheque or postal order

You can pay in person by cash, cheque or postal order at any of the following places:

  • Civic Centre Customer Service Centre
  • Outer West Customer Service Centre, Denton Park shopping centre
  • East End Customer Service Centre, Shields Road
  • The Walker Centre, Church Walk*
  • Gosforth Housing Office, Regent Farm Road
  • The Kenton Centre, Hillsview Avenue
  • West End Customer Service Centre, Condercum Road

* Walker cashiers will be closed between 12 noon and 1pm Monday to Friday.

You can also pay in person at any Post Office or PayPoint with a valid swipe card. 

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Phone

You can pay your council tax using your Debit or Credit card free of charge by phoning our 24 hour Automated Telephone Line on 0845 111 4199 . You will need to have your council tax account number, which is shown on your bill, in order to make your payment.

Alternatively you can phone our Contact Centre on 0191 278 7878 between 8am and 6pm Monday to Friday

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Post

You can send us your regular payment by cheque or postal order. Please do not send cash in the post. Make the cheque or postal order payable to Newcastle City Council and write your council tax twelve digit account number and first line of your address on the back. The address to send payments to is:

Newcastle City Council
Civic Centre
Newcastle upon Tyne
NE99 2PT

Page last updated: 26 April, 2013